SGML: "Could Not Open the File..." During Setup

 Last reviewed: August 5, 1997
Article ID: Q126043
The information in this article applies to:
  • Microsoft SGML Author for Word, version 1.0
  • Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

When you are running a workstation copy of Word from a server that is read- only, and you attempt to install SGML Author, you receive error messages such as the following 

   Could not open the file named E:\WINWORD\SGMLCONV\AVEQ.DLL
where E: is the network drive on which Word is installed.

CAUSE

SGML Author Setup is attempting to install converters to the same directory as Word. Since the directory where Word is located is read-only, Setup cannot install the files.

RESOLUTIONS

Method 1

Change the network Word directory to read-write access.

Method 2

Temporarily change the server from read-only to read-write. Install SGML Author on the server, and then install a workstation copy of SGML Author.

The files will already be on the server, so Setup won't try to install them there.

For additional information about obtaining support for Microsoft SGML Author for Word, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q154264
   TITLE     : SGML Author Support Policy

Additional reference words: 1.0 sgmlword 6.0 6.0a 6.0c winword
privilege rights AVSYS.DLL BACKEND.DLL MSDB.DLL RTFSFR.DLL SGMLPARS.DLL
word6 sgmlauthor read-only
Keywords : kbsgml kbnetwork
Version : 1.0 6.0 6.0a 6.0c
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 5, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.