Internet Asst: Error Message When Using HTML TemplateLast reviewed: February 6, 1998Article ID: Q126167 |
The information in this article applies to:
SYMPTOMSYou receive error messages such as WordBasic Error 124, "Unknown Command, Subroutine, or Function", each time you try to execute an Internet Assistant command while using the HTML template.
CAUSE 1Internet Assistant Setup installed all of the files in the Word for Windows program directory (C:\WINWORD or C:\MSOFFICE\WINWORD) instead of the correct directories. If installing Internet Assistant version 1. 0, this problem occurred because your WINWORD6.INI file is missing, damaged, or does not contain valid paths to file locations. For Internet Assistant version 2.0, the registry must be updated to point to valid file locations.
RESOLUTIONTo correctly install Internet Assistant for Word, do the following:
Internet Assistant Version 1.0
a. Using a text editor such as Notepad, edit the WINWORD6.INI file and specify the correct paths for your files. For example: [Microsoft Word] USER-DOT-PATH=C:\WINWORD\TEMPLATE PROGRAMDIR=C:\WINWORD STARTUP-PATH=C:\WINWORD\STARTUP Internet Assistant Version 2.0
a. Start Word and go to Tools, Options, File Locations and modify the directories to point to valid file locations. For example: Documents = c:\msoffice\winword User Templates = c:\msoffice\templates Startup = c:\msoffice\winword\startup
CAUSE 2In Word for Windows 6.0, 6.0a, 6.0c, the checkbox for WORDHTML.WLL has been cleared or in Word for Windows 7.0, 7.0a,.the checkbox for WIAHTM32.WLL has been cleared
RESOLUTIONFrom the File menu choose Templates and select the WORDHTML.WLL for Word for Windows 6.x or select the WIAHTM32.WLL for Word for Windows 7.x checkbox.
For additional information, please see the following article(s) in the Microsoft Knowledge Base:
ARTICLE-ID: Q152767 TITLE :IA: Word Could Not Load This Add-In Program or Wordbasic Err: |
KBCategory:
© 1998 Microsoft Corporation. All rights reserved. Terms of Use. |