WD: Unexpected Results Using Templates with Custom Menu Names

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for the Macintosh, version 6.0
• Microsoft Word for Windows 95, versions 7.0, 7.0a

SYMPTOMS

When several templates are attached as global templates or are placed in the Word Startup folder and those templates contain custom menus of the same name, the resulting menu bar in Word will reflect each instance of the custom menu name. However, the right-most custom menu will contain all the submenu entries from each of the custom menus.

CAUSE

Word allows you to add custom menus to the menu bar. You can add submenu items within the menu selection. By default, Word prevents you from adding a custom menu with the same name as another menu within the same template.

However, Word does not cross-check between templates to prevent you from adding the same custom menu name in multiple templates.

WORKAROUND

Use different custom menu names when the templates are to be used in conjunction with each other.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Word 97 for Windows and Microsoft Word 98 Macintosh Edition.