Clicking on the Ruler or Toolbar Crashes Word 6.0 for the Mac

Last reviewed: February 5, 1998
Article ID: Q127782

The information in this article applies to:

Microsoft Word for the Macintosh, version 6.0

SYMPTOMS

If you click on the ruler or manipulate the toolbars in Word 6.0 for the Macintosh, your machine may hang (stop responding).

CAUSE

This problem occurs when you are using a Mobius NuBus video card (black and white). The problem is caused by an incompatibility between Word and the video card.

RESOLUTION

Upgrade to Word 6.0.1. To obtain Word 6.0.1, call the Microsoft Order Desk at (800) 360-7561. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

   http://www.microsoft.com/worldwide/default.htm

STATUS

Microsoft has confirmed this to be a problem in Word version 6.0 for the Macintosh. This problem was corrected in Word version 6.0.1 for the Macintosh.

Additional query words: macword word6
Keywords : kb3rdparty
Version : 6.0
Platform : MACINTOSH
Issue type : kbbug

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Last reviewed: February 5, 1998
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