WD6X: Printing Multiple Copies of Envelopes Doesn't Work

• Microsoft Word for the Macintosh, version 6.0

SYMPTOMS

In Word 6.0 for the Macintosh, printing multiple copies of envelopes may not work as expected. The first envelope will be printed correctly, but subsequent envelopes will print with the wrong orientation.

This problem occurs when you print to envelopes by choosing Envelopes And Labels on the Tools menu.

RESOLUTION

To resolve the problem, upgrade to Word 6.0.1. To obtain Word 6.0.1, call the Microsoft Order Desk at (800) 360-7561. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

   http://www.microsoft.com/worldwide/default.htm

1. From the Tools menu, choose Envelopes And Labels.

2. Type return and destination addresses.

3. Choose the Add To Document button.

4. From the File menu, choose Print.

5. Specify the number of copies.

6. Choose the Range button. Type a 0 (zero) in the Pages box. Choose OK.

7. Choose the Word Options button.

8. Under Printing Options, select the Reverse Print Order check box. Choose OK.

9. Under Paper Source, select Manual Feed (or MP Tray) depending on how you are feeding the envelopes. Choose Print.

STATUS

Microsoft has confirmed this to be a problem in Word version 6.0 for the Macintosh. This problem was corrected in Word version 6.0.1 for the Macintosh.