WD6X: Word 6 .0 Hangs When Saving File or Previewing GraphicsLast reviewed: February 5, 1998Article ID: Q128645 |
The information in this article applies to:
SYMPTOMSWhen you click Save in the Save As dialog box, Word may stop responding or quit with a Type 1 error. This problem may also occur when you preview graphics in the Insert Picture dialog box.
CAUSEThis problem may occur if SuperBoomerang version 5.0 from Now Software is installed on your computer.
RESOLUTIONTo resolve the problem, upgrade to Word 6.0.1. To obtain Word 6.0.1, call the Microsoft Order Desk at (800) 360-7561. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:
http://www.microsoft.com/worldwide/default.htmTo work around the problem in Word version 6.0, disable SuperBoomerang 5.0 or upgrade to SuperBoomerang 5.0.1a.
STATUSMicrosoft has confirmed this to be a problem in Word version 6.0 for the Macintosh. This problem was corrected in Word version 6.0.1 for the Macintosh.
MORE INFORMATIONNow Utilities is manufactured by Now Software, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. For more information about Now SuperBoomerang 5.0.1a, contact Now Software at:
Now Software 520 SW Harrison Suite 435 Portland, OR 97201 (800) 237-2078 or (503) 274-2800The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
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Additional query words: freeze preview eps tiff graphic super
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