Close All Doesn't Function Properly After Installing IA

 Last reviewed: February 5, 1998
Article ID: Q130258
The information in this article applies to:
  • Microsoft Internet Assistant for Word, versions 1.0, 1.0z
  • Microsoft Word for Windows, versions 6.0a, 6.0c

SYMPTOMS

The Close All command, accessed by pressing the SHIFT key while choosing the File menu, closes only the current document instead of all open documents.

STATUS

Microsoft has confirmed this to be a problem in Internet Assistant for Word for Windows versions 1.0, and 1.0z. This problem was corrected in Internet Assistant version 2.0 for Word for Windows 95.

WORKAROUNDS

Method 1: Temporarily disable the WORDHTML.WLL file. To do this, choose 

          Templates from the File menu. In the Global Templates and Add-
          ins list, clear the WORDHTML.WLL check box and choose OK.
Method 2: Create the following macro and store it in your Normal 
          template. If you name the macro FileCloseAll, then this macro
          will execute when you select Close All (accessed by pressing
          SHIFT and choosing the File menu).

          SubMain
          FileCloseAll
          EndSub

KBCategory: kbusage buglist1.0 buglist1.0z
KBSubcategory: kbmacro kbtemplate
Additional query words: 6.0a 6.0c winword 1.0 1.0z iaword
ia html word6 internet assistant close all filecloseall macro
Keywords : kbtemplate kbwdinternet kbmacro
Version : 1.0 1.0z
Platform : WINDOWS

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Last reviewed: February 5, 1998
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