WordBasic Error 100 Opening Attached Word Files from Mai1

 Last reviewed: February 5, 1998
Article ID: Q131524
The information in this article applies to:
  • Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
  • Microsoft Word for Windows NT, version 6.0
  • Microsoft Windows for NT Workstation, version 3.5

SYMPTOMS

When attempting to open a Word document attached to a mail message by double-clicking the Word icon in the mail message, you may receive this error message: 

   Word Basic Error 100 - Syntax Error

CAUSE

This error occurs when both 16-bit Word for Windows and 32-bit Word for Windows NT are installed on the same machine. The error occurs only when 16- bit Word is open and running at the time you double-click the Word icon in Mail.

If 16-bit Word is not running, 32-bit Word for Windows NT will start, and no error will occur.

RESOLUTION

Run REGEDT32.EXE and go to: 

   HKEY_CLASSES_ROOT\Word.Document.6\shell\open\ddeexec.
If the string looks like this 

   [FileOpen(""%1"")]
change it to this (that is, remove one set of double quotation marks that surround the %1): 

   [FileOpen("%1")]
To do this, double-click the string and edit it in the String Editor, and then click OK.

KBCategory: kbusage kberrmsg
KBSubcategory:
Additional reference words: ntword wordnt winword 6.0 6.0a 6.0c word6
Version : 6.0 6.0a 6.0c
Platform : WINDOWS

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Last reviewed: February 5, 1998
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