IA: "[Image Not Loaded]" Inserting Picture into HTML Document

 Last reviewed: February 5, 1998
Article ID: Q133388
The information in this article applies to:
  • Microsoft Internet Assistant for Word, versions 1.0, 1.0z
  • Microsoft Word for Windows, versions 6.0a, 6.0c
  • Microsoft Windows NT operating system version 3.51

SYMPTOMS

When you insert an image or browse a document that contains an image, the following text is displayed instead of the image: 

   [image not loaded]
This behavior occurs when using Internet Assistant on the Windows NT 3.51 operating system only. Browsers, such as Netscape and Internet Works Internet Assistant, display the image correctly.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Internet Assistant for Word, versions 1.0 and 1.0z, when using Windows NT 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

Place the image in the root directory (C:\). Save the HTML document in the root directory (C:\) before you insert the picture into your HTML document. The picture will now display correctly.

Note: The root directory must be C:\. A root directory such as D:\ will result in the [image not loaded] placeholder.

KBCategory: kbgraphic buglist1.0 buglist1.0z
KBSubcategory:
Additional query words: 6.0 6.0a 1.0 1.0z gif jpeg jpg graphic
image insert inserting inserts inserted not loaded loading not displayed
displaying missing disappeared netscape mosaic word6 explorer internetworks
iwia nt 3.51 winnt iaword winword
Keywords : kbwdinternet
Version : 1.0 1.0z
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 5, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.