Missing Text in Help for WordPerfect Users Dialog Boxes

 Last reviewed: February 5, 1998
Article ID: Q134814
The information in this article applies to:
  • Microsoft Word for Windows 95, version 7.0

SYMPTOMS

When you view Help For WordPerfect Users, the top half of the second line of text in the dialog box is missing.

CAUSE

This behavior occurs when the following conditions are true:

  • The WordPerfect help file is not installed or is missing.
  • You have selected "Help for WordPerfect Users" and "Navigation Keys for WordPerfect Users." (To locate these options, click Options on the Tools menu, and then click the General tab.)

STATUS

Microsoft has confirmed this to be a problem in Word for Windows 95, version 7.0. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

To access WordPerfect help, rerun Setup and install the WordPerfect help files.

KBCategory: kbui kberrmsg buglist7.0
KBSubcategory: kbhelp
Additional reference words: 7.0 word95 on-line online on line help
for wordperfect users word perfect wpft truncated missing munged, top
word7 winword half top-half disappeared
Keywords : kbhelp
Version : 7.0
Platform : WINDOWS

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Last reviewed: February 5, 1998
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