WD: First Page Prints on Back of Last Page with Duplex

• Microsoft Word for Windows 95, version 7.0
• Microsoft Word 97 for Windows

SYMPTOMS

When you use the duplex option to print multiple copies of a document that contains an odd number of pages, the first page of the second copy prints on the back of the last page of the first copy.

If you have a PostScript printer, this behavior occurs in Word 7.0 and Word 97.

If you have a non-PostScript (PCL) printer, this behavior occurs in Word 7.0 but has been corrected in Word 97.

WORKAROUND

To work around this problem, use appropriate method for your situation.

Case 1: PostScript Printers

If you have a PostScript printer, use either of the following methods:

• Insert text on the page that you want to be blank, and then format the color of that text to be white.

  -or-

• Install the Windows 3.x PostScript driver. For information about using Windows 3.x drivers in Windows 95, please see the following article in the Microsoft Knowledge Base:

        ARTICLE-ID: Q132946
        TITLE     : How to Install Windows 3.1 Drivers in Windows 95
  
     NOTE: Windows 3.x printer drivers cannot take advantage of some of
     the printing enhancements in Windows 95.
  
  

Case 2: PCL Printers

If you have a non-PostScript (PCL) printer, use either of the following methods:

• Use one of the workarounds in case 1.

  -or-

• Upgrade to Word 97.

STATUS

Microsoft has confirmed this to be a problem in the PostScript printer driver included with Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q153461
   TITLE     : PostScript Printer Skips Blank Pages When Printing