The information in this article applies to:
- Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
- Microsoft Word for Windows 95, version 7.0
- Microsoft Windows 95
SUMMARY
This article lists steps you can take to troubleshoot faxing problems in
Word that occur when you use the File Send command while running Word under
Windows 95.
MORE INFORMATION
Once you have created a document in Word for Windows, use the following
steps to send a fax to yourself to determine whether you have a rendering
problem or an address problem:
- On the File menu, click Send.
If Send is not available on the File menu, you must install Microsoft
Exchange using Windows 95 Setup. See "To Install Microsoft Exchange"
later in this article.
- In the Select Profile dialog box, select "MS Exchange Settings" as the
Profile name and click OK.
- In the New Message dialog box, the Word document will appear as an
attachment and the insertion point should be blinking in the "To:" line.
- In the "To:" line, type "[fax:me]" (without the quotation marks).
- On the File menu, click Send Options.
- In the Message Format option group, click Not Editable and click OK.
- On the File menu, click Send.
- On the File menu, click Exit to quit Word.
- On the Windows 95 Desktop, double-click the Inbox icon. The fax should
appear in the Inbox. Double-click it to see if you have the full fax.
By using the [fax:me] and Not Editable format, you force Microsoft Fax to
render and send the fax to your inbox. If this works, you can focus on an
address or fax modem problem as the issue.
To Install Microsoft Exchange
- Click the Windows Start button, point to Settings, and click Control
Panel.
- Double-click Add/Remove Programs.
- Click the Windows Setup tab.
- Under Components, highlight Microsoft Exchange and then click Details.
- In the Microsoft Exchange dialog box, be sure that both check boxes
under Components contain a check mark and then click OK.
- Click OK.
At this point, the Windows 95 Setup program will install the Microsoft
Exchange program. You may be prompted to insert the appropriate Windows
95 disks.
For additional information on how to fax a document using Word and
Exchange, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q137160
TITLE : How to Fax a Document Using File Send and Exchange
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