WD: "Feed From Envelope Option" Reset Under NT 3.51

 Last reviewed: October 7, 1997
Article ID: Q152812
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.51
  • Microsoft Word for Windows, versions 7.0 and 7.0a
  • Microsoft Word 97 for Windows

SYMPTOMS

You cannot permanently set the Feed From option in the Envelopes And Labels feature (Tools menu).

CAUSE

The Feed From option is restored to the default each time you quit Word.

RESOLUTION

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, after you restart Word, change the Feed From option to the desired setting before you print envelopes using the Envelopes And Labels feature.

For additional information, please see the following article(s) in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q168412
   TITLE     : WD: UseEnvFeeder Argument of ToolsCreateEnvelope Fails

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q172475
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-1

Additional query words: SR1 release1 8.0 8.00 tray
Keywords : kbenvelope word8 word97 kbenv kbprint kbtool
Version : WINDOWS:7.0,7.0a,97
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbfix kbworkaround

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Last reviewed: October 7, 1997
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