WD97: Envelope Feed Method Displayed Incorrectly (HP DeskJet)Last reviewed: March 13, 1998Article ID: Q155959 |
The information in this article applies to:
SYMPTOMSWhen you use Envelopes And Labels on the Tools menu, the Envelopes tab may show an incorrect envelope feed method.
CAUSEThis problem has been reported to occur with the following Hewlett-Packard (HP) DeskJet Printer drivers: 500, 550c, 510, 560, 660c 692c, 693c, 820cse, 855, 870csi, and 1200c.
WORKAROUNDSelect the proper orientation for the envelope feed method. To do this, follow these steps:
Make sure you have the most current version of the printer driver installed.
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Additional query words: position angle upsidedown wrong direction hp
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