WD97: Can't Remove Background Sound Object in HTML Document

• Microsoft Word 97 for Windows

SYMPTOMS

There is no button or option to remove a background sound object in the Background Sound dialog box.

RESOLUTION

To resolve this problem, download the Web Authoring Tool upgrade. For information about how to do this, see the following Microsoft World Wide Web site:

   http://www.microsoft.com/officefreestuff/

1. Start Word.

2. Open the HTML document that contains the background sound.

3. On the Insert menu, point to Background Sound, and then click Remove.

Method 1: Edit the HTML Source and Remove the <BGSOUND> Tag

1. On the View menu, click HTML Source.

2. In the HTML source, remove the <BGSOUND> tag.

3. Click the Exit HTML Source button on the Standard Toolbar.

4. Click Yes when prompted to save changes.

Method 2: Specify an Invalid Sound File as the Sound Element

1. On the Insert menu, point to Background Sound, and then click Properties.

2. In the Sound box, type "None" (without the quotation marks) and then click OK.

3. In the message box indicating that the file could not be found, click Allow.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in the Microsoft Word 97 Web Authoring Tools Update.