WD97: Conversion Wizard Restarts After Clicking Close

Last reviewed: July 31, 1997
Article ID: Q157198

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

When you run the Conversion Wizard and click the Close button (the button resembling an X, located in the top-right corner of the title bar) on any panel except the first one, the following message appears:

   The batch conversion is complete.
   Would you like to confirm another conversion?

If you click the Close button in this dialog box, the Conversion Wizard restarts.

WORKAROUND

To quit the Conversion Wizard, click the Cancel button.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbtool kberrmsg
KBSubcategory:
Additional query words: 8.0 word8 word97 quits crash crashes hang
hangs exits aborts stops finishes quits
Keywords : kbualink97 kberrmsg kbtool
Version : 97
Platform : WINDOWS

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Last reviewed: July 31, 1997
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