WD97: Word 97 RTF Document Opens Blank in WordPerfect 6.x

• Microsoft Word 97 for Windows

SYMPTOMS

In WordPerfect 6.x when you open an RTF document that you created in Word 97, the document is empty.

CAUSE

WordPerfect 6.x does not correctly convert a Microsoft Unicode rich-text file (RTF).

This problem occurs when the following conditions are true:

• You create a document in Word 97.

  -and-

• You click Save As on the File menu, and save the file in the Rich Text Format (*.rtf), Word 6.0/95 (*.doc) or the Word 97 & 6.0/95 - RTF (*.doc) format.

  -and-

• You open the document in WordPerfect 6.x.

  For additional information, please see the following article(s) in the Microsoft Knowledge Base:

  ARTICLE-ID: Q177289

     TITLE     : WD97: Why Are Two Word 6.0/95 Converters Listed in Save
                 As Type?
  
  

WORKAROUND

To work around this problem, save the Word 97 document in the WordPerfect 5.x for Windows format before you open it in WordPerfect 6.x.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.