WD97: Quick View Doesn't Convert Word 97 Documents

 Last reviewed: July 31, 1997
Article ID: Q158056
The information in this article applies to:
  • Microsoft Word 97 for Windows

SYMPTOMS

When you attempt to use Quick View to read a Microsoft Word 97 document, the title bar reflects the name of the document, but the Quick View window does not show the contents of the document.

CAUSE

Quick View uses a text converter that cannot read Word 97 documents.

WORKAROUND

To work around this problem, open the document in Word 97 for Windows.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Quick View, which is installed by Microsoft Windows 95, allows you to view documents that are created by Windows-based programs without starting the program. If Quick View is not available on the shortcut menu, either the program that created your file does not support Quick View, or Quick View is not installed on your computer. Please see your Windows 95 documentation for information about how to install Quick View on your computer.

KBCategory: kbusage
KBSubcategory:
Additional query words: 97 8.0 word8 word97
Version : 97
Platform : WINDOWS

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Last reviewed: July 31, 1997
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