WD97: "Word Cannot Obtain..." Inserting Object on Banyan Vines

• Microsoft Word 97 for Windows

SYMPTOMS

If you attempt to insert an object from a Banyan Vines server to Word document, if you use the Create From File tab (Insert Object dialog box), you may receive the following error message

   Word cannot obtain the data for the <path> link.

CAUSE

This problem occurs when the source file on the Banyan Vines server is closed.

WORKAROUND

To work around this problem, use one of the following methods:

Method 1. Move the object to your the local hard disk before you insert the

          object.

          the object.

          Note that when you use this method, the object may be inserted
          in a default size. For example, if you are inserting a Microsoft
          Excel object, the object will contain 7 columns and 10 rows,
          regardless of the size of the worksheet object.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.