WD97: Undo Insert Page Numbers Causes Word To Hang

• Microsoft Word 97 for Windows

SYMPTOMS

Word hangs (Not Responding) when an Undo is performed to remove Insert Page Numbers in a section that has "Same as Previous" turned off.

WORKAROUND

Do not perform an Undo. Delete the page number instead.

NOTE: Use this procedure if the page numbers were added by clicking Page Numbers on the Insert menu.

To Delete the Page Number

1. On the View menu, click Header and Footer.

2. Change to the header or footer that contains the page number.

3. Move the mouse cursor over the page number until you get the four arrow cursor, and then click once. This will select the frame that contains the page number.

4. Delete the selected frame.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

An Undo can be done by either of the following:

• Clicking the Undo button on the Standard toolbar.

  -or-

• Pressing the keyboard combination CTRL+Z.

Click the Office Assistant, type "What is the Undo button?", and then click Search. Click the topic "Undo mistakes".

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

   ARTICLE-ID: Q157935
   TITLE     : Keyboard Shortcuts for Word 97