Word Articles Available by Fax or E-Mail: Interoperability

• Microsoft Word

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about Interoperability. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

   http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

     TO: mshelp@microsoft.com
     SUBJECT: Q119591

   mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

         (800) 936-4100
   

2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).

3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.

5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

         NOTE: You can order up to five items at a time.
   

7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.

8. When you're finished ordering, hang up.

ARTICLE LISTING

ARTICLE ID ARTICLE TITLE

Q106469   Word 6.0 Accesses Mail Merge Data File Frequently
Q108775   Templates for Paper Sample Shipping with HP LaserJet 4P
Q109569   Updating DATABASE Field May Change Results
Q110093   ODBC--Open Database Connectivity Overview
Q110653   Queries Tab Not Available When Using Access via ODBC

Q111248   XL: Saving .STF File in Excel May Cause Setup Error Messages
Q113731   ODBC Error Opening a DBF File with Hyphen in the File Name
Q114306   Inserting Database in Word Document Does Not Retain Pictures
Q116456   How to Use an ACT for Windows File As a Mail Merge Data Source
Q119290   Can't Change or Remove Electronic Mail Commands from File Menu

Q119819   Merge to Electronic Fax Option Unavailable with WinFax Pro
Q120778   Creating Foldover Booklets in Word for Windows
Q121399   Information on Troubleshooting Notes/FX Issues
Q123434   Multiple Entries in Lotus Notes Import/Export List
Q123698   Err Msg: "Word Could Not Re-Establish a DDE Connection..."

Q124862   INF: Sending the Current Record to Word with OLE Automation
Q125414   Errors When Querying on Data with Straight Quote/Apostrophe
Q125589   Filename and Directory Fields Empty in Notes Database
Q126926   How to Simulate WordPerfect's Flush Right Command in Word
Q131583   INF: Sending the Current Record to Word 97 with Automation

Q132214   WordBasic Err=582 "Unable to Load Specified Library"
Q133127   Crash Saving Document with TOC Field as WordPerfect 5.x Format
Q134207   The Purpose of the Select Method Check Box
Q134726   Unable to Save WordMail Note to Novell 4.02 Server
Q137385   Error Using Tab-Delimited Data File with ODBC Driver

Q137918   "Disk Is full..." or "ScanDisk Cannot Check the Drive..."
Q138418   Can't Use UNC Drive for Document Path on Some Networks
Q141874   Some Contact List Fields Not Available to Word
Q142088   Merge to Fax Not Available
Q142340   Date, Currency Result Incorrect Merging from Access Database

Q142756   How to Design and Set Up Mail Merge Data Sources
Q145301    Unknown File Format Opening Word 6.x 7.x Files in WordPerfect
Q148121    Can't Insert Access 7 Database if Path Contains Apostrophe
Q149944   How to Create an F4/F7 Hanging Indent Paragraph in Word
Q153668   Mail Merge Main Document Cannot Find Data Source

Q154569   INF: Printing a Microsoft Word Document Using Automation
Q154570   INF: Running  a Microsoft Word Macro Using Automation
Q154571   INF: Running Word Mail Merge from Access Using OLE Automation
Q155179   How to Use Microsoft Excel Data Source for Word Mail Merge
Q157201   Word 97 Document Opens Blank in WordPerfect 6.x

Q157307   OFF97: Back Button in Netscape Navigator Is Not Available
Q157528   Text Formatted as Outline Prints Incorrectly to Some Printers
Q159282   OFF97: Shipped Graphics Filters and Their Limitations
Q159328   INF: Use Automation to Run Word 97 Mail Merge from MS Access
Q159332   OFF97: Web Help does not Start Browser

Q159572   OFF97: Right-Clicking File Causes Error and Computer Stops
Q159687   How to Convert WordPerfect 6.x Data Files and Address Books
Q159719   Error Merging with Outlook CSV, TSV File
Q159771   OFF97: Contents of the Ofread8.txt Readme File
Q159817   Errors Connecting, Inserting Database Using ODBC and MSQuery

Q159945   Word 97: General Information About E-Mail Support
Q159963   Word 97 Supports ODMA
Q160294   INF: Running a Microsoft Word 97 Macro Using Automation
Q160295   INF: Finding a Bookmark in a Word 97 Document Using Automation
Q160734   Errors When You Use ODBC to Insert Microsoft Excel Worksheet

Q160833   How FrontPage 97 Handles Document Conversion to HTML
Q160870   PRB: VBA Functions Break in Database with Missing References
Q161817   Err Msg: Word Could Not Insert the Address
Q77704    Repeat Value: 8 When ESC Key Is Pressed In WinWord
Q88905    Corel Draw! 3.0 TrueType Fonts Display Spaces as Squares

Q93359    Word for Windows Does Not Support TWAIN Protocol
Q93650    Menus, Toolbars Disappear When in Full Screen View
Q96982    Macros to Send a Word Document as Text or an Attachment


                        End of Article List

Keywords          : word8 word97 kbtlc
Version           : 97
Platform          : WINDOWS
Issue type        : kbref