WD97: Text Missing, Saving as "Hide Everything But Summary"

• Microsoft Word 97 for Windows

SYMPTOMS

When you save a document while only the summary is visible, if you close and then reopen the document, the text in your document may appear to be missing.

CAUSE

This problem occurs when you use the AutoSummarize feature and select the "Hide everything but the summary without leaving the original document" option.

RESOLUTION

To retrieve the document text that "disappeared" when you saved the summary, use these steps:

1. Open the document.

2. On the Tools menu, click Options, and click the View tab.

3. Under Nonprinting characters, click to select the Hidden Text check box.

4. Click OK.

1. On the Edit menu, click Select All.

2. On the Format menu, click Font, and click the Font tab.

3. Click to clear the Hidden check box. Click OK.

• Use one of the other AutoSummarize options ("highlight key points," "executive summary or abstract," or "add the summary to a new document").
• Click the Close button on the AutoSummarize toolbar.
• Click the Highlight/Show Only Summary button on the AutoSummarize toolbar.
• Click Undo on the Edit menu.