WD: Check Errors Button Not Working in Merge Dialog Box

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Word for the Macintosh, versions 6.0, 6.0.1
• Microsoft Word 97 for Windows

SYMPTOMS

Clicking the Check Errors button in the Merge dialog box of the Mail Merge Helper returns you to the Merge dialog box and does not check for errors in the merge. The button has no effect on your document. In contrast, clicking the Check For Errors button on the Mail Merge toolbar correctly checks for errors in the merge.

WORKAROUND

To check for errors in the merge, click the Check For Errors button on the Mail Merge toolbar.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

To locate the Check Errors button, follow these steps:

1. On the Tools menu, click Mail Merge to enter the Mail Merge Helper.

2. Create a mail merge main document.

3. Attach a data source.

4. Click the merge button.

5. Click the Check Errors button.

- Simulate the merge and report errors in a new document. - Complete the merge, pausing to report each error as it occurs. - Complete the merge without pausing. Report errors in a new document.

Choosing any of these options and clicking OK returns you to the merge dialog box without checking for merge errors.