"Can’t Save File" After Changing Regional/Keyboard Setting

• Microsoft Word 97 for Windows
• Microsoft Windows 95

SYMPTOMS

You get the following error message when trying to save a file in Word:

   Cannot save the file. '<path><filename>' is not a valid filename.

• Your Windows 95 Regional Settings are set to Greek
• Your Windows 95 Keyboard Language option is set to Greek

CAUSE

The Windows 95 code page is not correctly set to Greek by the Windows 95 Regional Settings.

WORKAROUND

Method 1: Change the Keyboard Setting

Create the document using the Greek Keyboard setting, and then change the Keyboard setting to English before you save the document.

NOTE: Be sure you are typing English characters, otherwise you will get the error message if you type the file name using the Greek keyboard settings when saving the file.

Method 2: Use Microsoft Windows NT, version 4.0

When setting the Windows Regional Settings, click to select the "Set as system default locale" option located on the Regional Settings tab.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q141306
   TITLE     : How to Enable Support for Multiple Languages in Windows 95