WD97: "The Document May Be Corrupt" Error Editing Master DocLast reviewed: January 26, 1998Article ID: Q164458 |
The information in this article applies to:
SYMPTOMSIn Word 97, if you open a Word 95 master document which contains several subdocuments with bullet or numbering formatting, and you make some changes to the document, you receive the following error message:
This document may be corrupt. To preserve the contents: * Choose Select All from the Edit menu, then choose Copy from the Edit menu. * Create a new document, then choose Paste from the Edit menu. CAUSEWhen the subdocuments are expanded, information about the subdocuments is copied to the master document. This eventually prevents Word from being able to keep track of the information.
RESOLUTIONTo correct this problem, install Microsoft Word 97 Service Release 1 (SR-1) and then open the Word 95 master document.
WORKAROUNDTo Manually Recover the master and subdocuments:
STATUSMicrosoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1. For additional information about SR-1, please see the following article In the Microsoft Knowledge Base:
ARTICLE-ID: Q172475 TITLE : OFF97: How to Obtain and Install MS Office 97 SR-1For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services |
Additional query words: SR1 release1 8.0 8.00 subdocs masterdocument sub
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