WD97: Invalid Page Fault Clearing "Float Over Text" Check Box

• Microsoft Word 97 for Windows

SYMPTOMS

When you remove the "Float over text" option from a picture, the following error messages may occur.

Windows 95

   This program has performed an illegal operation and will be shut
   down.

   If the problem persists, contact the program vendor.

   WINWORD caused an invalid page fault in module WINWORD.EXE at
   0137:30386b4a.

Windows NT 3.51 and 4.0

   An application error has occurred and an application error log is
   being generated.

   Winword.exe

   Exception: access violation (0xc0000005), Address: 0x30386b4a

CAUSE

This problem occurs when the Show Field Codes option is enabled and you do either of the following:

• You insert a picture "From File" and have the "Link to File" and "Float over text" options selected.

  -or-

• You insert a "Clip Art" picture. (This automatically inserts the picture with the "Float over text" option selected. You cannot change the "Float over text" option when you use this method to insert a picture.)

RESOLUTION

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, use any of the following workarounds.

Method 1: Turn Field Codes Off

1. On the Tools menu, click Options.

2. Click the View tab.

3. Under Show, clear the "Field Codes" check box, and click OK.

4. Right-click the picture, and click "Format Picture" from the shortcut menu.

5. Click the Position tab, clear the "Float over text" check box, and then click OK.

Method 2: Clip Art Picture Only

1. Right-click the picture.

2. Point to Clip Object on the shortcut menu, and then click Convert.

3. In the Convert dialog box, clear the "Float over text" option, and then click OK.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q172475
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-1

MORE INFORMATION

When you have a picture with the "Float over text" option selected, field codes will not be visible for that object when field codes are enabled.

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q157465
   TITLE     : Word 97: Can't See Field Codes for Some Objects