WD97: "From Scanner" Missing from Insert Picture Menu

• Microsoft Word 97 for Windows

SYMPTOMS

"From Scanner" is missing from the Insert Picture menu.

CAUSE

Microsoft Photo Editor is not installed.

WORKAROUND

To install Microsoft Photo Editor, use the following steps:

1. Quit Word and all Office applications, including the Microsoft Office Shortcut Bar.

2. On the Windows Start menu, point to Settings, and then click Control Panel.

3. Double-click Add/Remove Programs.

4. Click the Install/Uninstall tab.

5. Click "Microsoft Office 97" ("Microsoft Word 97"), and then click Add/Remove. The Microsoft Office 97 (Word 97) setup program will start.

6. From the Microsoft Office 97 Setup (Microsoft Word 97 Setup) dialog box, click Add/Remove.

7. From the Microsoft Office 97 - Maintenance (Microsoft Word 97 - Maintenance) dialog box, click Office Tools. Do not remove the check mark from the check box.

8. Click Change Option. Click Microsoft Photo Editor to place a check mark in the check box, and then click OK.

9. Click Continue to complete the setup.

MORE INFORMATION

Microsoft Photo Editor is not installed during a typical installation.

Other graphics programs with scanner capabilities may also place a menu command in Word. If you have problems accessing your scanner from Word, please check the documentation that comes with your software to correct the problem.

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q93359
   TITLE     : Word for Windows Does Not Support TWAIN Protocol

   ARTICLE-ID: Q163458
   TITLE     : Err Msg: "Unable to Open Selected TWAIN Source" in Word 97

Keywords          : winword word8 word97 kbui kbusage
Version           : 97
Platform          : WINDOWS