WD97: Items Missing from Message Using "Send To Mail Recipient"

• Microsoft Word 97 for Windows
• Microsoft Office 97 for Windows

SYMPTOMS

When you use the Send To Mail Recipient in Microsoft Word, the following items will be not be sent as part of the e-mail message:

• OLE Objects
• Tables
• Document Formatting
• Clipart

WORKAROUND

To work around this problem, use the following steps:

1. Save and close your Word document.

2. In Microsoft Outlook, ensure that Word is selected as your e-mail editor.

   NOTE: If you do not have Microsoft Outlook installed, you will need to run Office 97 setup to install Outlook.

   For additional information, please see the following article(s) in the Microsoft Knowledge Base:

         ARTICLE-ID: Q159476
         TITLE     : How to Enable, Disable Microsoft Word as the E-Mail
                     Editor
   
   

3. Start a new mail message and place the insertion point in the message area. Then, on the Insert menu, click File.

4. Click the document you saved in Word, clear the "As attachment" check box, and then click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords          : kbusage
Version           : 97
Platform          : WINDOWS
Issue type        : kbbug