WD: Cross-Reference Text Format Lost In Form Field Bookmark

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Microsoft Word 97 for Windows
• Microsoft Word for Windows NT, version 6.0
• Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a
• Microsoft Word 98 Macintosh Edition

SYMPTOMS

When you update a cross-reference to the bookmark of a text form field contained in a protected section, the resulting cross-reference text may not be correctly formatted. This problem occurs when the following conditions are true:

• Manual formatting has been applied to the cross-reference field.

      -and-
  

• You have typed mulitple words into the text form field.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: Modify the Cross-Reference Field Code

Once you have applied formatting to the cross-reference field, turn on the field codes. The field code should resemble the following:

   {ref Text1 \* MERGEFORMAT}

   {ref Text1 \* CHARFORMAT}

1. On the Tools menu, click Options (In Microsoft Word 98 Macintosh

1. On the View tab, click the Field Codes check box.

2. Click OK.

Method 2: Apply a Style

Instead of manually formatting the cross-reference field, apply a Style to the field.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.