WD97: Can't Use CTRL+C in Word Viewer to Close Full Screen View

• Microsoft Word Viewer 97

SYMPTOMS

In Microsoft Word Viewer 97, if you switch to full screen view, the Full Screen toolbar appears with a "Close Full Screen" button. If you press CTRL+C (the keystroke for "Close Full Screen"), the screen is unchanged.

CAUSE

In order for the shortcut keystroke to work for the button, the Full Screen toolbar must have the focus. Going into full screen view does not put the focus on the full screen toolbar.

RESOLUTION

To exit full screen view, use one of the following methods:

• Click the Full Screen toolbar. Now the keystroke of CTRL+C will work for the toolbar button.
• Click the Close Full Screen button.
• On the View menu, click Full Screen.
• Press ESC on the keyboard.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

To obtain help with Microsoft Word Viewer 97, please see the following resources:

• Microsoft's World Wide Web Site on the Internet:

       http://www.microsoft.com/word/internet/viewer/default.htm
  

• Refer to the accompanying Readme.doc file for product information and support options.
• Microsoft offers Word Viewer support on the standard Microsoft Word for Windows Technical Support phone line, at (425) 462-9673.

Keywords          : wdvw97 word97 kbui
Platform          : WINDOWS
Issue type        : kbbug