WD95: Document Saved As Word 2.x Errors When Opened in Word 95

• Microsoft Word for Windows 95, versions 7.0, 7.0a

SYMPTOMS

When you open a Word 2.x for Windows document, you receive one or more of the following error messages:

• ERROR! Bookmark not defined

  -or-

• This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

  When you click Details, the following error message is shown:

  Winword caused an invalid page fault in module winword.exe at 0137:50019794

CAUSE

These problems occur when the following are true:

• You saved the Word document in Word 7.0 as "Word 2.x for Windows."

  -and-

• The document contains a Title field in the header.

  -and-

• You reopen the "Word 2.x for Windows" document in Word 7.0 in Page Layout view.

  -or-

  You reopen the "Word 2.x for Windows" document in Word 7.0 in normal view, and then click Header And Footer on the View menu.

WORKAROUND

Use the {Info Title} field in the header instead of the {Title} field.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.