WD97: Erratic Scrolling Caused by Large Objects

• Microsoft Word 97 for Windows

SYMPTOMS

The scroll box on the scroll bar may be erratic (it may "jump" or change size) when you scroll through your document. This problem occurs if the document includes tall pictures and if you view the document in online layout view.

CAUSE

This behavior is caused by sudden, radical changes in virtual page size. In online view, the virtual page size will vary with the height of the window and will be extended by drawing objects and inline pictures. In documents with large pictures, the current page size can differ drastically from the average page size and the scroll bar calculations (visible height divided by the approximate total height) will be wrong. This same problem can occur in page layout view with multiple custom page sizes.

This behavior should only be apparent when the scroll box is on a page with objects that meet this description.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords          : word97 kbui kbusage
Version           : 97
Platform          : WINDOWS