WD97: Table Borders Misaligned When Printed to 9-Pin Printer

• Microsoft Word 97 for Windows

SYMPTOMS

If you print a document containing table borders to a 9-pin dot matrix printer, the borders of the table may be printed much higher or lower on the page than they should be. The text of the table will be printed in the correct location.

This problem has also been reported when printing the document to some fax drivers.

RESOLUTION

To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, use the printer metrics setting for the document. If you enable this setting, the document will print correctly to 9-pin printers. To enable this setting, follow these steps:

1. On the Tools menu, click Options.

2. Click the Compatibility tab.

3. Under Options, click to select the "Use printer metrics to lay out document" check box.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q172475
   TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-1

MORE INFORMATION

The "Use printer metrics to lay out document" option uses the printer driver information to format the document so that it prints correctly to this particular printer. This is how versions of Word earlier than Word 97 lay out a document for printing. The disadvantage of this method is that the document printout varies depending on the capabilities of the current printer.

In Word 97, the document is printed to a "virtual printer driver." This gives Word 97 the ability to print a document on multiple printers and have the document look the same when it is printed from any printer.

This problem did not occur in earlier versions of Word because earlier versions of Word always use printer metrics to lay out the document.

24-pin dot matrix printers print the table borders correctly in all versions of Word.

The following 9-pin dot matrix printers are affected by this problem:

   AT&T 473/478
   Brother M-1309
   Brother M-1809
   Brother M-1818
   Brother M-1909
   Brother M-1918
   Citizen 120D
   Citizen 120D+
   Citizen 180D
   Citizen 200GX
   Citizen 200GX/15
   Citizen GSX-190
   Citizen HSP-500
   Citizen HSP-550
   Citizen Prodot 9
   Citizen Prodot 9x
   Citizen Swift 9
   Citizen Swift 9x
   Citizen Swift 90
   Digital LA310
   Digital LA70
   Digital LA75
   Epson AP-2000
   Epson AP-2250
   Epson AP-2500
   Epson DFX-5000
   Epson DFX-8000
   Epson Compatible 9 Pin
   Epson EX-800
   Epson EX-1000
   Epson FX-80
   Epson FX-80+
   Epson FX-85
   Epson FX-86e
   Epson FX-100
   Epson FX-100+
   Epson FX-105
   Epson FX-185
   Epson FX-286
   Epson FX-286e
   Epson FX-800
   Epson FX-850
   Epson FX-870
   Epson FX-1000
   Epson FX-1050
   Epson FX-1170
   Epson JX-80
   Epson LX-80
   Epson LX-86
   Epson LX-100
   Epson LX-400
   Epson LX-800
   Epson LX-810
   Epson LX-850
   Epson LX-850+
   Epson LX-1050
   Epson MX-80
   Epson MX-80 F/T
   Epson MX-100
   Epson RX-80
   Epson RX-80 F/T
   Epson RX-80 F/T+
   Epson RX-100
   Epson RX-100+
   Epson T-750
   Epson T-1000
   Fujitsu DX 2100
   Fujitsu DX 2200
   Fujitsu DX 2300
   Fujitsu DX 2400
   IBM 4226 Model 302
   IBM Graphics
   Generic IBM Graphics 9pin
   Generic IBM Graphics 9pin wide
   IBM Personal Printer II 2380
   IBM 2380 Plus
   IBM Personal Printer II 2381
   IBM 2381 Plus
   IBM Proprinter
   IBM Proprinter II
   IBM Proprinter III
   IBM Proprinter XL
   IBM Proprinter XL II
   IBM Proprinter XL III
   Mannesmann Tally MT 81
   Mannesmann Tally MT 90
   Mannesmann Tally MT 130/9
   Mannesmann Tally MT 131/9
   Mannesmann Tally MT 150/9
   Mannesmann Tally MT 151/9
   Mannesmann Tally MT 230/18
   Mannesmann Tally MT 230/9
   Mannesmann Tally MT 290
   Mannesmann Tally MT 340
   Oki ML 182 Elite (IBM)
   Oki ML 192 Elite (IBM)
   Oki ML 192 Elite (Microline)
   Oki ML 193 Elite (IBM)
   Oki ML 193 Elite (Microline)
   Oki ML 280 Elite (IBM)
   Oki ML 320 Elite (IBM)
   Oki ML 320 Elite (Microline)
   Oki ML 321 Elite (IBM)
   Oki ML 321 Elite (Microline)
   Oki ML 520 Elite (IBM)
   Oki ML 520 Elite (Microline)
   Oki ML 521 Elite (IBM)
   Oki ML 521 Elite (Microline)
   Oki ML 3410 Elite (IBM)
   Okidata ML Pacemark 3410
   Okidata ML 92-IBM
   Okidata ML 93-IBM
   Okidata ML 184-IBM Turbo
   Okidata ML 192
   Okidata ML 192 Plus
   Okidata ML 192-IBM
   Okidata ML 193
   Okidata ML 193 Plus
   Okidata ML 193-IBM
   Okidata ML 292
   Okidata ML 292-IBM
   Okidata ML 293
   Okidata ML 293-IBM
   Okidata ML 320
   Okidata ML 320-IBM
   Okidata ML 321
   Okidata ML 321-IBM
   Okidata ML 520
   Okidata ML 520-IBM
   Okidata ML 521
   Okidata ML 521-IBM
   Olivetti DM 95
   Olivetti DM 109
   Olivetti DM 119
   Olivetti DM 209 L
   Olivetti DM 309
   Olivetti DM 309 S
   Olivetti DM 309 L
   Olivetti DM 309 SL
   Panasonic KX-P1081
   Panasonic KX-P1150
   Panasonic KX-P1170
   Panasonic KX-P1180
   Panasonic KX-P1695
   Panasonic KX-P2180
   Seikosha SP-1900
   Seikosha SP-1900+
   Seikosha SP-2415
   Seikosha SP-2400
   Seikosha SP-2000
   Star FR-15
   Star FR-10
   Star LC-10
   Star LC-10 Colour
   Star LC-15
   Star LC-20
   Star LC-100 Colour
   Star LC-200
   Star NL-10
   Star NX-1000
   Star NX-1000 Rainbow
   Star NX-1001
   Star NX-1020 Rainbow
   Star NX-1500
   Star XR-1000
   Star XR-1020
   Star XR-1500
   Star XR-1520
   Star ZA-200
   Star ZA-250

REFERENCES

For more information about printer metrics, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE ID: Q166016
   TITLE: WD: Word Compatibility Options Described

   ARTICLE ID: Q163189
   TITLE: WD97: Text in Shaded Table Missing Printing to NT Servers

   ARTICLE ID: Q160068
   TITLE: WD97: Optimizing Microsoft Word 97

   ARTICLE ID: Q118586
   TITLE: WD: Footnote Moved to Next Page