WD97: Redo Deletion of Toolbox Control Causes Invalid Page Fault

• Microsoft Word 97 for Windows

SYMPTOMS

When you undo and then redo the deletion of a control object (such as a command button) inserted from the Control Toolbox toolbar, you receive the following error message:

   This program has performed an illegal operation and will be shut
   down. If the problem persists, contact the program vendor.

   If you click Details, you will receive the following error message:

      WINWORD caused an invalid page fault in module WINWORD.exe at
      <address>

CAUSE

This problem occurs when you insert a control from the Control Toolbox and do the following:

• Clear the Float Over Text check box for the object (on the Position tab of the Format Control dialog box).
• Select the "Track changes while editing" check box (on the Tools menu, point to Track Changes and click Highlight Changes).
• Select and delete the in-line control object.
• Click Undo on the Edit menu to undo the deletion and then click Redo on the Edit menu to redo the deletion.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.