WD97: Invalid Page Fault Dragging Copied Hyperlink

• Microsoft Word 97 for Windows

SYMPTOMS

When you attempt to drag a hyperlink, you receive the following error message:

   This program has performed an illegal operation and will be shut
   down. If the problem persists, contact the program vendor.

   WINWORD caused an invalid page fault in module WINWORD.EXE at
   <address>

CAUSE

This problem occurs when you drag a hyperlink after you click Copy Hyperlink on the shortcut menu that appears when you right-click the hyperlink.

RESOLUTION

Use one of the following methods to copy a hyperlink:

Method 1: Use the Copy Hyperlink command on the shortcut menu

1. Right-click the hyperlink, point to Hyperlink and then click Copy Hyperlink.

2. Position the insertion point where you want to paste the hyperlink.

3. Right-click and select Paste on the menu that appears.

Method 2: Use the Copy command on the Edit menu

1. Select the hyperlink.

2. On the Edit menu, click Copy.

3. Position the insertion point where you want to paste the hyperlink. On the Edit menu, click Paste.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.