WD97: Alpha: Cannot Use Word 97 Converter with Alpha Word 6.0

• Microsoft Word 97 for Windows on the following platform: Alpha

SYMPTOMS

   Cannot start MSWRD832.CNV

CAUSE

The Word 97 import converter is not compatible with the Alpha version of Word 6.0.

WORKAROUND

To share documents between Word 97 and the Alpha version of Word 6.0, save the Word 97 documents in a format the earlier version of Word can read by following these steps:

1. In Word 97, open the document you wish to share.

2. On the File menu, click Save As.

3. In the Save As Type box, click to select a format the earlier version of

NOTE: For information on changing the default save method to something other than Word Documents, see the following article in the Microsoft Knowledge Base:

   ARTICLE ID: Q162987
   TITLE: WD97: Supported Non-Word File Formats

STATUS

Microsoft has confirmed this to be a problem in the Microsoft product listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The x86 versions of Word 6.0 and 7.0 use the Word 97 import converter (Mswrd832.cnv) to read Word 97 documents.

If you are exchanging documents between the Alpha version of Word 97 and the x86 versions of Word 6.0 and 7.0, the Word 97 import converter will work correctly, since the import converter is installed in the setup process on the computer running the earlier version of Word.

REFERENCES

For more information about the Microsoft Word 97 import converter, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE ID: Q157091
   TITLE: WD97: How to Import Word 97 Documents into Word 2.x, 6.x, 7.x


   ARTICLE ID: Q162214
   TITLE: WD: How to Obtain the Word 97 Converter


   ARTICLE ID: Q162602
   TITLE: WD97: Questions About Saving in the Word 6.0/95 File Format

For more information about "saving documents in other file formats," click the Office Assistant, type "saving in another format," click Search, and then click "Results of saving Word 97 documents in other file formats."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component