WD97: Word for Alpha Crashes Converting Some WP Graphics

Last reviewed: July 31, 1997
Article ID: Q168351
The information in this article applies to:
  • Microsoft Word 97 for Windows on the following platform: Alpha

SYMPTOMS

If you open a WordPerfect 5.1 for MS-DOS document in Microsoft Word 97 for Windows on the Alpha platform, you may experience an Invalid Page Fault (IPF) if the document contains some types of graphics.

CAUSE

The IPF occurs when the WordPerfect converter (WPFT532.CNV) calls the WPG export filter (WPGEXP32.FLT).

NOTE: Microsoft Word 97 running on the Intel platform does not generate an IPF; instead you get the following error message:

   Unable to convert graphic. Continue with document conversion?

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

For more information about converting WordPerfect documents, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE ID: Q157476
   TITLE: WD97: Equation Editor Objects Not Visible In Converted Document

   ARTICLE ID: Q158467
   TITLE: WD97: Description of Options for Conversion Wizard

   ARTICLE ID: Q157085
   TITLE: WD97: Limitations of Converting from Word 97 to WordPerfect 5.x

   ARTICLE ID: Q133127
   TITLE: Crash Saving Document with TOC Field as WordPerfect 5.x Format

For more information about "WordPerfect conversions," click the Office Assistant, type "WordPerfect conversion," click Search, and then click "Results of saving Microsoft Word 97 documents in other file formats."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component


Additional query words: gpf general protection fault
Keywords : kbenv kbinterop
Version : 97
Platform : WINDOWS
Issue type : kbbug


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Last reviewed: July 31, 1997
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