WD97: Opening Version After Updating Linked Picture Hangs Word

• Microsoft Word 97 for Windows

SYMPTOMS

When you open a version of a document that contains a picture, Word may stop responding.

CAUSE

This problem occurs when you do the following to your document:

1. Insert a picture into a header or footer, and in the Insert Picture dialog box, click to select the Link To File, Save With Document, and Float Over Text check boxes.

2. Cut the picture to the Clipboard and paste it into the main body of the document.

3. Edit and save the picture in its native editor.

4. Update the picture in Word.

5. Save the document as another version.

WORKAROUND

To work around this problem, either delete the version that is causing Word to stop responding or do not open that version.

To delete the problem version, follow these steps:

1. On the File menu, click Versions.

2. In the Existing versions list, select the version that is causing Word to stop responding, and click Delete.

3. Click Yes on the Confirm Version Delete message, and then click OK.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.