WD97: Messages When Attempting to Fax from Word

 Last reviewed: July 31, 1997
Article ID: Q169542
The information in this article applies to:
  • Microsoft Word 97 for Windows
  • Microsoft Windows 95

SYMPTOMS

When you attempt to fax from Microsoft Word, you may receive the error message

  • No transport provider was available for delivery to this recipient

    -or-

  • You may receive "Undeliverable" mail messages for each document you send.

CAUSE

This problem occurs for either of the following reasons:

  • Microsoft Fax or another fax service transport is not installed.

    -or-

  • You have not added the fax service to your user profile.

RESOLUTION

To work around this problem, install Microsoft Fax or a different fax service transport to your computer and configure your user profile to include the fax service.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base: 

   ARTILCE-ID: Q152196
   TITLE     : How to Install and Use Microsoft Fax

   ARTICLE-ID: Q141347
   TITLE     : Err Msg: No Transport Provider Was Available for Delivery

Additional query words: 8.0
Keywords : kbhowto winword word8 word97 kberrmsg kbinterop kbusage
Version : 95 97
Platform : WINDOWS
Issue type : kbprb
Solution Type : kbworkaround

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Last reviewed: July 31, 1997
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