WD: How to Print Envelopes with an HP Deskjet 500 from NT 4.0

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Microsoft Word 97 for Windows

SUMMARY

The procedure for printing envelopes from Microsoft Word for Windows to a Hewlett Packard DeskJet 500 has changed between Microsoft Windows NT 3.51 or Windows 95 and Windows NT 4.0.

In Microsoft Windows NT 3.51, you can load the envelope into the printer before printing. However, if you do this in Windows NT 4.0, the printer ejects the envelope without printing. In Windows NT 4.0 the correct procedure is to load the envelope after sending the print command.

MORE INFORMATION

To print an envelope from Word to a Hewlett Packard Deskjet 500 printer in Windows NT 4.0, follow these steps.

Set the Printer Properties

1. Click the Start button, point to Settings, and then click Printers.

2. Right-click the Deskjet 500 icon, and click Properties on the shortcut menu.

3. On the Device Settings tab, set the Envelope, Manual feed property to Envelope #10 (the default value is Not Available), and then click OK.

Print the Envelope from Word

1. In Word, click Envelopes and Labels on the Tools menu.

2. On the Envelopes tab, click Options.

3. On the Envelope Options tab, click Size 10 in the Envelope Size list.

4. On the Printing Options tab, click Envelope, Manual Feed in the Feed From list.

5. Under Feed Method, click the second icon from the left, (portrait, centered). Click Face Down, and then click OK.

6. Remove all paper and envelopes from the printer. If the Ready light on the printer is not lit, press the Status button on the printer.

7. In Word, click the Print button to print the envelope. After the printer stops making noise and the Ready light is flashing, insert the envelope into the printer and then press the Envelope button on the printer to load it.

8. Press the Status button on the printer to begin printing the envelope.

REFERENCES

For additional information about printing envelopes to the HP Deskjet 500, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q111836
   TITLE     : WD: Printing Envelopes from Word on the HP Deskjet 500C

   ARTICLE-ID: Q94122
   TITLE     : Deskjet Series Problem Summary and Troubleshooting Guide