WD97: Cut or Copy Object in Label Causes IPF

• Microsoft Word 97 for Windows on the following platform: Win95

SYMPTOMS

When you cut or copy some objects inserted into a page of labels created by clicking New Document on the Label tab, the following error may occur:

   This program has performed an illegal operation and will be shut down.
   If the problem persists, contact the program vendor.

   Winword caused an invalid page fault in module WINWORD.EXE at
   0137:<address>.

CAUSE

The object was inserted as Float Over Text by one of the following methods.

Method 1

1. On the Insert menu, click Object.

2. Click the Create New tab.

3. Click an object (for example: Microsoft Map), and then click OK.

Method 2

1. On the Insert menu, point to Picture and then click Clip Art.

2. Click to select the desired graphic, and then click Insert.

WORKAROUND

To prevent the error from occurring, use any of the following methods to change the object from a floating object to an inline object.

Method 1: Object Already in the Document

1. Click the object to select it, and then click Picture on the Format menu.

2. Click the Position Tab, and then click to clear the check mark for Float Over Text.

Method 2: Insert Picture as Inline

1. On the Insert Menu, point to Picture, and then click From File.

2. Look In should point to the Clipart directory or the directory where your clip art has been stored.

3. If necessary, double-click Popular or a different folder.

4. Click to select the image you want to insert.

5. Click to clear the Float Over Text check box, and then click Insert.

Method 3: Insert Object as Inline

1. On the Insert Menu, click Object.

2. Click to clear the check mark from the Float Over Text check box, scroll through the list of objects, and then click to select the object you want to insert.

3. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

For additional information on instances of Word not responding (hanging), please see the following article in the Microsoft Knowledge Base:

   Article-ID: Q163365
   Title     : WD97: Word Hangs During Copy/Paste or Drag/Drop of Object

   Article-ID: Q161692
   Title     : WD97: Problems With Float Over Text Objects

   Article-ID: Q163276
   Title     : OFF97: Office 97 Clipart Not Available

   ARTICLE ID: Q167738
   TITLE: WD97: Can't See or Manipulate Objects (and Other Odd Behavior)

For more information about adding graphics to labels, please see the following article in the Microsoft Knowledge Base:

   ARTICLE ID: Q123312
   TITLE: WD: How to Add a Graphic or Logo to Every Label on a Page

• About positioning text and graphics
• Type over existing text
• Select text and graphics
• Change a floating picture to an inline picture and vice-versa