WD97: File Open Reverts to Program Folder Not Network Location

• Microsoft Word 97 for Windows

SYMPTOMS

When you set the Documents path in the Options dialog box (on the Tools menu, click Options), to a Network location on a Banyan Vines or Netware network, the Open and Save As dialog boxes may revert to the Word program directory.

NOTE: The Word program directory is the current location of the WINWORD.EXE file. Mapping a Network Drive Letter or using UNC pathing doesn't seem to change this behavior.

WORKAROUND

Change the Open or Save As dialog boxes to the correct network location before you open or save your file.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q152771
   TITLE     : "Directory Not Valid" Error Message Using Banyan or
               Pathworks

   ARTICLE-ID: Q153787
   TITLE     : Can't Set Workgroup Template Location on Banyan Vines
               Network

   ARTICLE-ID: Q119138
   TITLE     : Cannot Set Default Printer to Network Print Queue from Word