WD97: Password Not Prompted with First Expansion of Sub-document

• Microsoft Word 97 for Windows

SYMPTOMS

The first time you collapse and expand a password protected sub-document within a Microsoft Word 97 master document, you are not prompted for a password. After the first time, you are prompted for the password.

WORKAROUND

Once you have inserted a password protected sub-document in a master document, before you collapse and expand the sub-documents, save and close the master document. When you open (expand) the sub-documents, Word will correctly prompt you for the password.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

To save a Microsoft Word 97 document with a Password To Modify security, do the following:

1. On the File menu, click Save As.

2. Click Options, and under Password To Modify, type a password and then click OK.

3. You will be asked to confirm your password. Retype the password in the "Reenter password to modify" area and then click OK.

4. Enter the File name and then click Save.