WD97: Using Word as Email Editor in Outlook Changes View in Word

 Last reviewed: July 31, 1997
Article ID: Q171418
The information in this article applies to:
  • Microsoft Word 97 for Windows
  • Microsoft Outlook 97

SYMPTOMS

When the default template in Microsoft Word uses Page Layout view and Microsoft Outlook uses Word as its email editor, the default view in Word changes to Normal view.

WORKAROUND

To work around this problem, do not use Word as the e-mail editor in Outlook. To do this, follow these steps:

  1. In Microsoft Outlook, click Options on the Tools menu.

  2. On the E-mail tab, click to clear the "Use Microsoft Word as the e-mail editor" check box, and then click OK.

For additional information, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q159476
   TITLE     : WD97: How to Enable, Disable Microsoft Word as the E-Mail
               Editor

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 8.0 8.0 ol97
Keywords : word8 word97 kbinterop kbui
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbworkaround

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Last reviewed: July 31, 1997
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