WD97: Bookman Font Fails to Print Bold on PS Printers

• Microsoft Word for Windows 95, version 7.0
• Microsoft Word 97 for Windows
• Microsoft Windows 95
• Microsoft Word for Windows NT, version 6.0

SYMPTOMS

If you format text with the Bookman Old Style font, make it bold, and then print it to a postscript printer, the bold text will print as non-bold text.

CAUSE

The Bookman Old Style font has a normal weight of 300 and a bold weight of 600 (instead of the usual 400 and 700). When Microsoft Word asks for a 600 weight Bookman Old Style font from the Postscript driver, it doesn't "think" that Word wants bold, and instead uses the 400 weight Bookman Old Style font.

WORKAROUND

Configure the printer to download the Bookman Old Style font as a bitmap font. To do so, follow these steps:

1. On the Windows taskbar, click Start, point to Settings, and then click Printers.

2. Right-click the printer you want to print to, and click Properties.

3. Click the Fonts tab.

4. Click to select Always Use Truetype Fonts.

5. Click the Send Fonts As button.

6. Click to select Bitmap from the "Send Truetype fonts as" list.

NOTE: This problem does not occur with PCL (non-postscript) printers or when printing to a postscript printer under Microsoft Windows NT.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.