WD97: Letter Wizard Second Page Header Contains Date/Page Number

• Microsoft Word 97 for Windows

SYMPTOMS

When you add a page to your letter so that it includes two or more pages, a page number and date are added to the header of your document beginning on page two.

CAUSE

This problem occurs if you used the Letter Wizard, selected either the Contemporary, Elegant, or Professional Page design, and cleared the "Include header and footer with page design" check box. You cannot add or modify the header while running the Letter Wizard.

NOTE: This problem may also occur when you use a custom page design or when you use the Letter Wizard to modify an existing letter.

WORKAROUND

NOTE: View the document in Page Layout to see the header of your letter.

To remove the page number and date information contained in the header, follow these steps:

1. Move the insertion point to page two of your letter.

2. On the View menu, click Header And Footer. The insertion point should now be in the header of your letter.

3. On the Edit menu, click Select All.

4. On the Edit menu, click Cut.

5. Click the Close button on the Header And Footer toolbar.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information about problems with the Letter Wizard, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q157381
   TITLE     : WD97: Known Problems with Letter Wizard Contemporary Page
               Design

   ARTICLE-ID: Q172704
   TITLE     : WD97: Company Name Not Added to Header w/Letter Wizard

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component