WD97: Company Name Not Added to Header w/ Letter Wizard

• Microsoft Word 97 for Windows

SYMPTOMS

When you run the Letter Wizard, the preview for the Elegant Page Design shows a company name in the header of the page. You cannot change the company name when you run the wizard and the company name is not added to the header of your letter when you finish running the wizard. Note: The preview is based on the Gallery Example AutoText entry.

WORKAROUND

After you have finished running the wizard, add the header to your letter, using the following steps:

1. Go to the first page of your letter.

2. On the View menu, click Header And Footer.

3. Type the information you want to appear at the top of the first page of your letter.

4. Select the text you typed in step 3.

5. On the Format menu, click Font, and then click the Font tab.

6. Select the font formatting options you want. For example, in the Size box, type or select to 14 points. Click OK.

7. On the Format menu, click Paragraph, and then click the Indents and Spacing tab.

8. Select the paragraph formatting options you want. For example, in the Alignment box, select Centered. Click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information about problems with the Letter Wizard, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q157381
   TITLE     : WD97: Known Problems with Letter Wizard Contemporary Page
               Design

   ARTICLE-ID: Q172703
   TITLE     : WD97: Header With Date/Page Number Added by Letter Wizard

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component