WD97: Batch Converter Not Restored on AutoUpdate Uninstall

• Microsoft Word 97 for Windows

SYMPTOMS

The Web Authoring Tools August 1997 AutoUpdate includes an updated version of the Batch Conversion Wizard. However, if you remove the Web Authoring Tools August 1997 AutoUpdate, the original Convert8.wiz file is not restored.

WORKAROUND

To work around this problem, run Word Setup to remove and then reinstall the Macro Templates that shipped with Word 97. To do this, follow these steps.

Remove the Macro Templates

1. Click the Start button, point to Settings and then click Control Panel.

2. Double-click the Add/Remove Programs icon.

3. In the list of installed programs, select Microsoft Office 97 or Microsoft Word 97 and then click Add/Remove.

4. In the Setup dialog box, click Add/Remove.

5. If you are using Microsoft Office Setup, click to select Microsoft Word in the Options list, and then click Change Option. If you are using Microsoft Word Setup, skip to step 6.

6. Click to select Wizards and Templates (do not clear the check box), and then click Change Option.

7. Click to clear the Macro Templates check box, and then click OK.

8. If you are using Microsoft Office Setup, click OK and then click Continue. If you are using Microsoft Word Setup, click Continue.

9. Setup displays the following message:

         You have chosen to remove 1 component. Are you sure you want to
         remove it?
   

   Click Yes to confirm component removal.

Reinstall the Macro Templates

1. Repeat steps 1 through 6 of the "Remove the Macro Templates" section of this article.

2. Click to select the Macro Templates check box, and then click OK.

3. If you are using Microsoft Office Setup, click OK and then click Continue. If you are using Microsoft Word Setup, click Continue.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The Word 97 AutoUpdate August 1997 release includes an updated version of the Conversion Wizard, a tool for converting multiple files from one format to another. The updated Conversion Wizard provides new options for converting multiple Word documents to Web pages. For example, you can easily give all your Web pages a consistent look by using a common background. You can also add a title area or navigation bar of related links to the top and bottom of your Web pages.

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q172747
   TITLE     : WD97: What's New in the August 1997 Web Page Authoring
               Update

   ARTICLE-ID: Q162490
   TITLE     : WD97: How to Access Sample Macros for Word 97

   ARTICLE-ID: Q163299
   TITLE     : WD97: Web Page Authoring Tools AutoUpdate