WD: General Document Properties Incorrect During Save

• Microsoft Word 97 for Windows
• Microsoft Word for Windows 95, versions 7.0, 7.0a

SYMPTOMS

When you save a document for the first time, and the Prompt For Document Properties option is selected, the General tab of the Document Properties dialog box contains incorrect information or no information at all.

CAUSE

This behavior is by design. Word fills in the information on the General tab of the Document Properties dialog box before the save actually occurs. For example:

• When you name a document for the first time, the information on the General tab of the Document Properties dialog box is blank.

  -or-

• When you perform a Save As operation and rename the document, the information on the General tab of the Document Properties dialog box is from the previous Save.

WORKAROUND

Save your document first, and then check the document properties by clicking Properties on the File menu.

MORE INFORMATION

Word can display the Document Properties dialog box the first time it saves a document. This allows you to enter information about the document, such as a title, keywords, or comments.

To set these properties at any other time, click Properties on the File menu.

REFERENCES

For more information about document properties, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE ID: Q131183
   TITLE     : OFF95: Location in File Properties Doesn't Display Full Path

   ARTICLE ID: Q167747
   TITLE     : WD: Invalid Page Fault Linking Custom Document Property to
               Empty

   ARTICLE ID: Q166069
   TITLE     : WD97: Document Properties Blank When Printed from Word
               Viewer

   ARTICLE ID: Q137356
   TITLE     : WD: "Cannot Retrieve Properties..." or Document Opens
               Read-Only

   ARTICLE ID: Q138327
   TITLE     : WD: Word: Properties Contents Tab Is Blank

   ARTICLE ID: Q155947
   TITLE     : WD: Some Document Properties Don't Print