WD97: Word Stops Responding When You Mark Index Entries

• Microsoft Word 97 for Windows

SYMPTOMS

When you mark index entries in a long document, either manually or with the AutoMark feature, Word may stop responding. When you press CTRL+ALT+DELETE, the Windows task list indicates that Word is not responding.

WORKAROUND

To work around this problem, break your long document into separate smaller documents, and then mark or AutoMark the index entries in each of the smaller documents. After you have marked the index entries in the smaller documents, you can combine the files back into one long document and then insert the index.

STATUS

Microsoft has confirmed this to be a problem Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For more information about creating a long document, click the Office Assistant, type "How do I create a long document?" (without the quotation marks), click Search, and then click to view the "Create a master document and subdocuments" topic.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component

   ARTICLE-ID: Q125937
   TITLE     : WD: How to Create a Table of Contents and Index with Field
               Codes